Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician

About Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician

This Microsoft 70-685 course covers the following topics in order to prepare students for the Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician exam: Identifying the cause of and resolving desktop application issues, identifying the cause of and resolving networking issues, managing and maintaining systems that run Windows 7 client, supporting mobile users. and identifying the cause of and resolving security issues.

More About Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician:

The Microsoft 70-685 Pro exam, “Windows 7, Enterprise Desktop Support Technician,” is a certification exam that validates the skills and knowledge required to provide technical support for Windows 7 client devices in an enterprise environment. This course is designed to prepare students for the exam by covering essential topics related to Windows 7 troubleshooting, configuration, networking, and security. It explores concepts such as identifying and resolving desktop application issues, configuring network connectivity, troubleshooting hardware and software problems, and implementing security measures. By successfully passing the exam, candidates demonstrate their ability to effectively support Windows 7 client devices in an enterprise environment.

Knowledge Benefits:

Enrolling in the Microsoft 70-685 Pro course will provide you with valuable knowledge about supporting Windows 7 client devices in an enterprise environment. You will learn how to troubleshoot desktop application issues, including identifying and resolving problems related to installation, compatibility, and functionality. Additionally, you will gain insights into configuring network connectivity, such as configuring IP addressing, resolving network connectivity issues, and implementing wireless networking. This course will also cover troubleshooting hardware and software problems, where you will learn techniques to diagnose and resolve hardware failures, driver issues, and software conflicts. Moreover, you will explore security measures, including implementing security policies, managing user accounts, and troubleshooting security-related problems. This knowledge will enable you to effectively support Windows 7 client devices in an enterprise environment.

Career Benefits:

Achieving the Microsoft 70-685 Pro certification can significantly enhance your career prospects in the field of Windows 7 enterprise desktop support. By successfully passing the exam, you will demonstrate your expertise in providing technical support for Windows 7 client devices in an enterprise environment. Windows 7 desktop support technicians are in demand in various industries, including IT, finance, and healthcare. This certification will open up job opportunities such as Windows 7 enterprise desktop support technician, help desk analyst, or technical support specialist. With the skills and knowledge acquired through this course, you will be well-prepared to excel in these roles and provide effective support for Windows 7 client devices in an enterprise environment.

Job Opportunities:

Upon achieving the Microsoft 70-685 Pro certification, you will have access to a wide range of job opportunities in the field of Windows 7 enterprise desktop support. Some of the roles you can pursue include:

1. Windows 7 Enterprise Desktop Support Technician: Provide technical support and troubleshooting assistance for Windows 7 client devices in an enterprise environment, ensuring their smooth operation and resolving hardware and software issues.
2. Help Desk Analyst: Respond to user inquiries and provide technical assistance for Windows 7 client devices, guiding users through problem-solving steps and escalating issues as needed.
3. Technical Support Specialist: Offer expert guidance and troubleshooting assistance to clients with Windows 7 client devices, resolving complex technical issues and ensuring customer satisfaction.
4. Desktop Deployment Technician: Assist in the deployment and configuration of Windows 7 client devices, including image deployment, hardware setup, and software installation.
5. Software Support Engineer: Provide specialized support for Windows 7 applications and software, diagnosing and resolving issues to ensure optimal functionality.

Salary Potential:

Professionals with Windows 7 desktop support skills and the Microsoft 70-685 Pro certification can command competitive salaries in the IT industry. The precise salary range varies depending on factors such as location, experience, and job role. Entry-level positions in Windows 7 support and help desk roles can earn salaries ranging from $45,000 to $65,000 per year. With additional experience and expertise in troubleshooting complex Windows 7 client devices and providing specialized support, professionals can earn well over $70,000 annually.

Conclusion:

In conclusion, the Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician course provides essential skills and knowledge in supporting Windows 7 client devices in an enterprise environment. By acquiring this knowledge and achieving the certification, you will be well-prepared to pursue a rewarding career in the field of Windows 7 enterprise desktop support. Whether you aspire to work as a Windows 7 enterprise desktop support technician, help desk analyst, or technical support specialist, this course will equip you with the necessary skills to provide effective technical support for Windows 7 client devices. Enroll in this course today and pave the way for a successful career in the dynamic field of Windows 7 enterprise desktop support.

Using IT Certs Training for Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician Certification

IT Certs Training is an online training company that provides comprehensive training programs for various IT certifications, including Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician. The program offers several benefits, making it the best option for obtaining this certification:

1. Flexibility:

IT Certs Training provides self-paced online courses that allow learners to study at their own pace and schedule. This flexibility is particularly useful for working professionals who want to obtain a certification while continuing to work.

2. Comprehensive Curriculum:

The IT Certs Training curriculum covers all the topics and skills required to pass the Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician certification exam. The program provides videos, practice tests, and study materials that are designed to help learners master the exam objectives.

3. Experienced Instructors:

The program instructors are experienced professionals who have extensive knowledge and expertise in IT Networking and CyberSecurity in addition to many other areas of expertise. They provide guidance and support to learners throughout the training program.

4. Exam Preparation:

IT Certs Training provides exam preparation materials, including practice exams and study guides. These resources help learners prepare for the certification exam and increase their chances of passing it on the first try.

5. Cost-Effective:

The IT Certs Training program is cost-effective compared to other training programs. The program offers affordable pricing and provides value for money by offering comprehensive training and exam preparation resources.

Course Outline

Module 1: Installing, Upgrading, and Migrating to Windows 7
Module 2: Configuring Disks And Device Drivers
Module 3: Configuring File Access And Printers
Module 4: Indentifying And Resolving Log on Problems
Module 5: Configuring Network Connectivity
Module 6: Troubleshooting Network Issues
Module 7: Mobile Computing And Remote Access
Module 8: Securing Windows 7 Desktops
Module 9: Optimizing And Troubleshooting Performance And Reliabilty
Module 10: Maintaining Windows 7 Desktops

Your Training Instructor

Patrick Loner

IT Instructor

Patrick is a skilled presenter with a strong background in IT training and certification covering general information technology, network administration, and consulting. His strong customer service background and skills both in support and presentation situations allow him to effectively communicate course information in an engaging manner. He specializes in areas such as Active Directory, Microsoft Exchange, Windows Network Infrastructure, and Security.